AI Support That
Actually Resolves.
Reeve Support auto-triages, auto-responds, and auto-resolves your support tickets using AI trained on your knowledge base. Routine tickets resolved without a human. Fast responses, 24/7.
Free trial • Connect in 5 minutes • All channels included
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Complete support stack. AI-first.
From ticket intake to resolution to analytics — every piece of your support operation, supercharged with AI.
Ticket Management
Unified inbox across email, chat, phone, and social. Auto-categorize, prioritize, and route tickets to the right team — or let AI handle them.
AI Auto-Response
Reeve drafts contextual replies using your knowledge base and past tickets. Review, edit, or auto-send — most tickets resolve without human touch.
Escalation Rules
Smart escalation based on sentiment, VIP status, SLA breach, or topic complexity. The right issues reach the right humans at the right time.
Multi-Channel Intake
Email, live chat, phone transcripts, Twitter DMs, app feedback — every channel funnels into one intelligent queue. No more tab-switching.
Knowledge Base
AI-powered docs that grow smarter over time. Auto-generate articles from resolved tickets, surface relevant answers, detect knowledge gaps.
SLA Tracking
Set response and resolution SLAs by priority, customer tier, or channel. Real-time dashboards with breach alerts before they happen.
From ticket to resolved. Automatically.
Every ticket flows through an AI-powered resolution pipeline. Triage, search, draft, review — most tickets resolve without a single human interaction.
Ticket In
Multi-channel intake
AI Triage
automatedCategorize & prioritize
Knowledge Match
automatedSearch past resolutions
Draft Response
automatedAI generates reply
Review / Send
Human review or auto-send
Resolved
automatedCSAT survey triggered
The difference is measurable.
See how AI-first support compares to traditional helpdesk operations — across every metric that matters.
With Reeve Support
Traditional Support
Support that scales. Price that doesn't.
Replace per-agent pricing with AI-powered resolution. One plan, unlimited tickets.
Starter
Prove it out — one brand, hands-on.
- 20,000 credits / month
- 1 seat · 1 brand
- Community support
Pro
A few brands, a real team, voice on.
- 100,000 credits / month
- 3 seats · 3 brands
- Dedicated phone number
- Priority support
Max
Run every brand at scale.
- 500,000 credits / month
- Unlimited seats & brands
- Concierge support
Ready to automate
your support?
Connect your helpdesk in 5 minutes. Watch Reeve start resolving tickets instantly.
// No credit card required. All channels included.